FAQs

Faxaports accepts no liability whatsoever for the occurrence and/or consequences of errors, faults or incompleteness or any other omission in connection with the information provided by this document.  

FAQs

Facilities and service

Cruise Port Facilities Information 2025

 

Access

To request access to the ports of Faxaflóahafnir please email your request to access@faxafloahafnir.is.

The necessary information that needs to be provided in the application includes:

  • Identity of the responsible individual or party
  • Vehicle number/s
  • Intended purpose for accessing the port area
  • The specific port area that is being requested

Application for Taxi

Application for Taxi access to Faxaflóahafnir cruise port facilities.

Please fill out the online application through this application form

Terms and conditions for access to taxi areas 2025

Access training

Click here to access form to sign up for access training for ISPS.

Cruise Shuttle Schedule

A link to a regularly updated schedule.

City and Terminal Shuttle Driving plan 

Onshore Power Supply at Miðbakki and Faxagarður

Requests for port services, including shore power, must be submitted by the ship’s agent to hafnsaga@faxafloahafnir.is 5 days prior to the vessel’s arrival in Reykjavík.
The request must include technical details and PIC contact information (name, email, phone) to ensure proper processing.

Low Voltage Shore Connection in Reykjavík (Technical information)

The environmental port index (EPI)

EPI information and requirements

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